Contact

Talk to us.

No ticketing system, no chatbot. Just email that reaches a human. We read everything and reply as quickly as we can — usually within one or two business days.

Which inbox?

Pick the one that best describes your reason for writing — it routes faster.

General

Product questions, partnerships, anything that does not fit below.

Typical reply time: 1–2 business days.

Support

Licence issues, installation, activation and recovery-phrase questions. Mention your platform (Windows, macOS, Linux, iOS, iPadOS or Android) and app version.

Priority for customers with an active licence.

Security disclosure

Vulnerability reports, responsible-disclosure coordination, or anything that looks like a security issue. Please do not open public issues for suspected vulnerabilities.

Acknowledged within 72 hours. PGP key on request.

Press & media

Interview requests, product review samples, coverage questions, or logo/brand assets.

Include deadline and publication, if any.

Who we are

BlindLock is built by a small independent team. We ship under the following legal entity.

Legal entity

BlindLock, LLC
131 Continental Dr, Suite 305
Newark, DE 19713, USA
Email: [email protected]
Note on data minimisation We keep only what we need to answer you. Support and licence correspondence is retained while it is useful and then deleted. We do not use your email for marketing.